Improve a résumé bullet Recorded API responses on October 3, 2026 Model: gpt-5.4-mini-2026-03-17 Fictional situation. One independent run per version. Outputs unchanged. SAME USER REQUEST Help me improve this résumé bullet for a customer success job. Original bullet: Responsible for customer onboarding. My actual experience: I coordinated onboarding for 12 customer accounts over eight weeks, working with the support team. I didn't lead the support team. I don't have retention or revenue figures. The job asks for experience coordinating onboarding and working across teams. WITHOUT THE SKILL Here are a few stronger résumé bullet options that stay accurate and match the job description: - Coordinated onboarding for 12 customer accounts over eight weeks, partnering with the support team to ensure a smooth handoff and timely setup. - Managed onboarding coordination for 12 customers across an eight-week period, collaborating cross-functionally with support to keep implementations on track. - Supported customer onboarding for 12 accounts in eight weeks by coordinating with the support team and tracking progress through each setup stage. If you want it a little more customer-success oriented, you could use: - Coordinated onboarding for 12 customer accounts over eight weeks, working cross-functionally with support to deliver a smooth customer experience. Best option for your case: **Coordinated onboarding for 12 customer accounts over eight weeks, partnering with the support team to ensure timely setup and a smooth customer experience.** If you want, I can also help you turn this into a stronger bullet using a more ATS-friendly format with action + scope + result. WITH RESUME STUDIO Here’s a stronger, evidence-based rewrite for a customer success role: **Rewritten bullet:** Coordinated onboarding for 12 customer accounts over eight weeks, working with the support team to keep the process moving smoothly. ### Evidence ledger | Role requirement | Original evidence | Confirmed rewrite | Missing fact | |---|---|---|---| | Coordinating onboarding | “Responsible for customer onboarding.” | Coordinated onboarding | — | | Working across teams | “working with the support team” | Working with the support team | — | | Scope / volume | “12 customer accounts over eight weeks” | 12 customer accounts over eight weeks | — | | Leading the support team | User said they did **not** lead the support team | Omitted leadership claim | — | | Retention or revenue impact | User said no figures available | Omitted | Retention/revenue metrics | ### Change log - Replaced the vague “Responsible for” phrasing with a specific action. - Kept the confirmed scope and timeline. - Preserved cross-functional collaboration without overstating leadership. - Avoided adding unsupported impact metrics. ### Factual questions 1. Did you coordinate onboarding using any tools or systems you want mentioned? 2. Did you handle communication with customers directly, or mainly coordinate internally? 3. Was there any measurable outcome besides completing onboarding smoothly? If you want, I can turn this into 3–5 resume bullets in the same style. Common instructions: You are a helpful assistant. Help with the user's request using the supplied information. Keep your reply under 250 words. The second request also contains SKILL.md and references/*.md from this skill package. No browsing tools or earlier messages were supplied. Both use reasoning effort none, max_output_tokens 3200, and store=false. These are instruction comparisons, not native app import tests or guarantees of improvement.